Privacy Policy

Divyayog Ashram respects the privacy of customers and visitors using www.divyayogastore.com.

This Privacy Policy explains the types of information we may collect, how we use it and how we protect customer information.

Information We May Collect

When you browse our website, create an account, place an order or contact us, we may collect information including:

Name
Billing and shipping address
Mobile number
Email address
Order information
Product or service selections
Transaction reference information
Customer support communications
IP address and basic technical information
Other information voluntarily provided by the customer

Payment Information

Online payments may be processed through authorized third-party payment gateways.

Sensitive card, banking or UPI credentials may be collected and processed directly by the applicable payment service provider according to its security and privacy practices.

Divyayog Ashram does not intentionally store complete card numbers, CVV numbers, UPI PINs or online banking passwords on its website.

How We Use Customer Information

Customer information may be used to:

Process and manage orders
Deliver physical products
Provide access to digital products
Coordinate booked services
Communicate order status
Provide customer support
Prevent fraudulent transactions
Maintain transaction and accounting records
Comply with applicable legal requirements
Improve our website and services

Sharing of Information

We may share limited customer information with service providers when reasonably necessary to complete an order.

These may include payment gateways, courier and logistics companies, technology providers and other service providers involved in fulfilling transactions.

We may also disclose information where required by applicable law, court order or competent government authority.

We do not sell customer personal information as a business activity.

Cookies and Website Technology

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, analyze website usage and improve customer experience.

Third-party services integrated with the website may also use cookies according to their own policies.

Data Security

We take reasonable administrative and technical measures to protect customer information.

However, no internet-based system can guarantee absolute security.

Data Retention

Customer and transaction information may be retained for as long as reasonably necessary to fulfill orders, provide support, maintain business records and comply with applicable legal or regulatory requirements.

Customer Rights and Requests

Customers may contact us regarding questions, corrections or other requests concerning their personal information, subject to applicable law and legitimate record-keeping requirements.